CDD Team Lead

Overview

Responsibilities

• Supervise KYC refresh and CDD
• Conduct research from internal and external sources to obtain most current information on existing customers including relationship
  hierarchy structure, industry codes, Tax ID, etc.
• Actively follow-up with Front Office and other internal departments for all requirements
• Maintain detailed tracking of customer files for modifications
• Present complex issues in simple and straightforward manner to internal clients
• Escalate issues to Front Office and/or management for timely resolution
• Prioritize urgent and sensitive requests accordingly
• Serve as a Subject Matter Experts (SME) for core internal bank system and department procedures
• Work with 1st LOD teams to obtain necessary documentation for account opening
• Verify and document account opening and tax documentation. Ensure all documents are collected, verified and stored, and provide
  status back to the client
• Perform client documentation searches across internal and external sites and compile client profiles.
• Understand customers regarding the latest status and current onboarding actions
• Participate in initiatives to improve the client and account management process
• Maintain MIS on end to end process for tracking turnaround times of deliverables from team and other processing areas
• Support ad hoc projects
• Collecting files or data asked by IM, or third parties
• Handle RMA reviews
  Dormant account reactivation processes
• Ensure that documentation meets internal policy and guidelines on customer data

Requirements

• Bachelor’s Degree,Advanced Degree preferred
• Prior experience with a large financial institution, 5-10 years experience ideal
• Experienced of related experience –AML, KYC
• Relevant industry qualifications in Anti-Money Laundering (ACAMS) preferred (Current / past or currently studying)
• In-depth knowledge of common money laundering methods and trends
• Strong analytical, research and investigative skills

Job Order ID: Perm-1474